Frequently Asked Questions


What services does SMAE Print offer?

We offer screen printing, DTF printing, embroidery, stickers, tote bags, banners, business cards, and custom merch for small businesses, ministries, and events.

What is your typical turnaround time?

Standard turnaround is 7–10 business days after artwork approval and payment. Rush options may be available depending on schedule and inventory.

Do you offer rush orders?

Yes! Rush orders depend on availability. Additional fees apply.
Message us for exact turnaround before placing your order.

Is there a minimum order?

  1. Screen printing: 12-pieces minimum

  2. DTF printing: No minimum

  3. Embroidery: 12-piece minimum

  4. Stickers & banners: No minimum
    (We can always quote special exceptions.).


What artwork files do you accept?

We prefer PDF, SVG, AI, EPS, or high-resolution PNG (300 DPI).
Canva links are accepted for simple designs.

What if I don’t have a print-ready design?

We can help! Design services start at $15–$50 depending on complexity. Includes 2 revisions.

Will I see a proof before printing?

Yes! We always send a digital mockup for approval. Production starts only after approval.


What printing method do you use?

We offer:

  • Screen Printing (best for bulk orders & durability)

  • DTF Printing (great for small runs, full color, and gradients)

  • Embroidery (hoodies, hats, polos)

  • Large Format Printing (banners, signs, backdrops).

How do I place an order?

Send your design + quantity + garment type to us on Instagram, email, or through our website. We’ll send an invoice with all details.

Do you offer bulk discounts?

Yes! The more you order, the lower your cost per piece.
We can send a complete price sheet if needed.

What if there’s an issue with my order?

If we made a mistake, we will fix or replace the item at no cost. Issues must be reported within 48 hours of receiving your order.

Can I reorder the same design later?

Yes! We can pull up your artwork anytime for easy reorders. (Reorders under the minimum may be printed using DTF)

Will my print crack or fade?

Our prints are made with high-quality inks and professional equipment. With proper washing (cold, inside-out, low heat), they last years..

Do you offer branding packages for businesses?

Yes! We offer bundles with shirts, stickers, business cards, banners, and more. We have an amazing team of in-house designers ready to work with you.

Can you print for conferences, churches, and events?

Absolutely, we specialize in bulk printing for ministries, youth groups, and events. Be sure to add in the notes you are a church or ministry!