Privacy policy.

Privacy Policy
Last updated: November 21, 2025

SMAE Print, a branch of SMAE LLC (“we,” “us,” “our”) operates the website www.smaeprint.com (the “Site”) and offers printing, design and production services (the “Services”). This Privacy Policy explains how we may collect, use, store, and share your information when you use our Site or engage with our Services.

1. SUMMARY OF KEY POINTS

  • We collect personal information you provide as well as information automatically collected by our Site.

  • We use this information to deliver our Services, process orders, communicate with you, improve our Site, and protect against fraud.

  • We do not sell your personal information to third-parties.

  • You have rights regarding your personal information (e.g., to access, correct, delete) depending on your location.

  • For children under 13 years old (or applicable minimum age) we do not knowingly collect their personal information.

2. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide
We may collect information that you voluntarily provide when you: place an order, sign up for our newsletter, contact us, upload artwork/design files, or otherwise use the Services. This may include:

  • Your name

  • Email address

  • Mailing/shipping address

  • Telephone number

  • Uploaded artwork or design files

  • Order history and transaction data

  • Communications with us (via email, chat, forms)

Information Automatically Collected
When you use our Site or Services we may automatically collect:

  • IP address

  • Browser and device information (type, version)

  • Pages visited, time spent, referring URL

  • Cookies and similar tracking technologies (see Section 6)

Information from Other Sources
We may also obtain limited information from third-parties (e.g., public databases, marketing partners) to update or improve our records.

3. HOW DO WE PROCESS YOUR INFORMATION?

We process (use) your personal information for the following purposes:

  • To deliver our printing / design / production services and fulfill orders.

  • To send you order confirmations, updates or customer service communications.

  • To send marketing or promotional communications if you’ve opted-in.

  • To improve our Site and Services via analytics,-trend-analysis and customer feedback.

  • To detect and prevent fraud, unauthorized transactions, and to protect our legal rights.

  • To comply with legal obligations.

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
We process your information where we have a valid legal basis, including:

  • Your consent (you’ve given permission)

  • Performance of a contract (we need your info to provide you Services)

  • Legitimate interests (e.g., improving our services, preventing fraud)

  • Compliance with legal obligations.

5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information with:

  • Payment processors (e.g., Stripe, Square, Odoo) to complete transactions.

  • Shipping carriers (e.g., USPS, UPS) to deliver ordered goods.

  • Web/hosting platform providers (e.g., Squarespace, Odoo) and analytics services.

  • Affiliate business partners or marketing services if you’ve opted-in.

  • Legal or regulatory authorities when required by law or to protect our rights.

We do not sell or rent your personal information to third-party marketers.

6. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies, pixels, web beacons and similar technologies to:

  • Enable Site functionality (shopping cart, login)

  • Understand how you interact with our Site (analytics)

  • Deliver marketing communications or targeted advertising (if opted-in)

You can generally disable cookies via your browser settings, but doing so may affect functionality.

7. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not intended for children under the age of 13 (or as required by your local law). We do not knowingly collect personal information from children under that age. If you become aware that a child has provided us personal information, please contact us so we can delete it.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the following rights:

  • Request access to your personal information.

  • Request correction or update of your information.

  • Request deletion of your personal information (subject to legal/contractual obligations).

  • Object to or restrict our processing of your personal information.

  • Withdraw consent (where we rely on it).

  • Opt-out of marketing communications.

To exercise any of these rights, please contact us using the details below.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (for example for tax, accounting or audit purposes). Once we no longer have a legitimate purpose to process your information, we will securely delete or anonymize it.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable organizational and technical security measures to protect your information. These include secure payment processing, encrypted storage, access controls, and internal policies. However, no system is 100% secure and we cannot guarantee absolute protection.

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top. We encourage you to review this page periodically.

12. CONTACT US

If you have questions about this Privacy Policy or your personal information, please contact us:

SMAE Print
📧 Email: print@smae.io
🌐 Website: www.smaeprint.com
📍 Location: Laveen, Arizona